Total Quality Management & Business Excellence

期刊简介：Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence. Referee Evaluation Form Peer Review Policy: All articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous double-anonymized review.

【译文】《全面质量管理与商业卓越》是一本国际期刊，旨在激发全面质量管理各个方面的思考和研究，并为讨论和传播研究成果提供一个自然的论坛。该期刊旨在鼓励人们对与全面质量管理有关的所有事项的兴趣，并旨在吸引该领域的学术界和专业界。全面质量管理和卓越业务是致力于通过持续改进来满足客户需求的组织文化。这种文化因国家和不同行业而异，但具有某些基本原则，可以实施这些原则以确保更大的市场份额、增加利润和降低成本。该杂志提供整个领域的最新研究、咨询工作和案例研究，包括质量文化、质量战略、质量体系、全面质量管理的工具和技术以及在制造和服务业的实施。为了发展卓越业务，不排除与全面质量管理相关的主题。审稿人评估表同行评审政策：本期刊的所有文章都经过严格的同行评审，基于初步编辑筛选和匿名双匿名评审。