Journal of Quality Assurance in Hospitality & Tourism

期刊简介：The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism. The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field. Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field. Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve: Organizational development and improvement Operational and efficiency issues Quality policy and strategy development and implementation Quality function deployment Quality experiences in hospitality industry Service quality improvement and customer satisfaction Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment The role and participation of private and public sectors, including residents International, national, and regional tourism; tourism destination sites; arid systems of tourism Allowing readers the opportunity to share experiences and thoughts with colleagues in the field, this journal also contains several columns that examine different and valuable information sources, including: Research notes (significant findings related to the goals of the journal) Dissertations and master's theses abstracts (examining quality assurance & related topics) Book reviews (recently published works that discuss the strengths & structure of the book, subject matter, readability, and discussions about the work's contribution to existing practices and knowledge in the field) Conference reviews (highlighting & discussing specific papers presented at conferences & their importance in the field) Web site reviews (interesting, helpful hospitality & tourism web sites) Peer Review Policy: All research articles in this journal have undergone rigorous anonymized peer review, based on initial editor screening and anonymous refereeing by at least two anonymous referees; reviewers are assigned based on subject expertise. Publication office: Taylor & Francis Inc., 530 Walnut Street, Suite 850, Philadelphia, PA 19106

【译文】《酒店与旅游业质量保证杂志》是分享和传播酒店与旅游业新研究成果、理论发展和卓越实践的媒介。该杂志旨在发表有关该领域内的质量规划、开发、管理、营销、评估和调整的前沿、实证和理论上合理的研究文章。该杂志的读者可以及时了解最新的理论发展和研究成果、改进商业实践的方法、成功的酒店策略、维持利润要求以及在这个复杂且不断发展的领域增加市场份额。 《酒店与旅游质量保证期刊》由概念和方法论研究论文、研究笔记、案例研究以及评论书籍和会议组成，为读者提供了现实世界的实践和经验示例，其中包括： 组织发展和改进 运营和效率问题 质量政策和战略的制定和实施 质量职能部署 酒店业的质量经验 服务质量改进和客户满意度 管理问题，例如员工赋权和福利、质量成本和投资回报 私营和公共部门（包括居民）的作用和参与 国际、国家和地区旅游业；旅游目的地；为了让读者有机会与该领域的同事分享经验和想法，该期刊还包含几个专栏，研究不同的和有价值的信息源，包括： 研究笔记（与期刊目标相关的重要发现） 论文和硕士论文摘要（检查质量保证和相关主题） 书评（最近发表的作品，讨论本书的优势和结构、主题、可读性，以及关于该作品对该领域现有实践和知识的贡献的讨论） 会议评论（突出显示和讨论在会议上提出的具体论文及其在该领域的重要性） 网站评论（有趣、有用的酒店和旅游网站） 同行评审政策：本期刊中的所有研究文章都经过严格的匿名同行评审，基于最初的编辑筛选和至少两名匿名审稿人的匿名审稿；审稿人是根据学科专业知识分配的。出版办公室：Taylor & Francis Inc., 530 Walnut Street, Suite 850, Philadelphia, PA 19106