Journal of Service Research

期刊简介：Provides an outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, and customer satisfaction and service quality.

【译文】为服务营销、服务运营、服务人力资源和组织设计、服务信息系统以及客户满意度和服务质量方面最先进的研究提供渠道。